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Terms and Conditions

Terms and Conditions

Payments

NOTE: First Deposit will be required through Wire Transfer or online payment to our company account.

Reservation: The reservation fee is 40% (US dollars) of the total quote of the safari, it can as well be settled as a whole. Accepted payments for your dream safaris are via credit or debit cards (American Express, Visas, Mastercards) which attracts 6% or below transaction charges, Payments via Paypal attract a 7% transaction charge, Direct Banking attracts 3% of transaction charges.

  • Payments are done to Cheetah Revolution Safaris bank account, Parent Safari company to Duma Safaris

PLEASE NOTE:- WE DO NOT ACCEPT CASH, DON’T ACCEPT SENDING YOUR SAFARI PAYMENT TO A PERSONAL ACCOUNT OR AN INDIVIDUAL ACCOUNT.

Cancellation: Any monies paid will be refunded less the cost of cancellation fees levied by hotels or food expenses and administrative costs,

Safari Cancellation Policy

Any safari deposit  paid shall  be refunded less the cost of cancellation fees levied by hotels  and administrative costs as below

No of daysPercentage forfeited of tour price
40-60 daysfull refund less 30% administration fee
14-40 days50% of the tour price
6-14 days80% of the tour price
Less than 14 days and no showno refunds

Safari Price

Included are all expenses in respect of vehicle and safari guide as per itinerary, meals while on safari, entrance fees to National parks, and game reserves.

All safari prices quoted are estimates and should not be used for booking. Please get in touch with our experts for exact safari quotes. 

All safari quotes shared with you before and after payment, are subject to change. 

Safari Transport

Tour cars, Safari minivans, 4×4 jeep, Land Cruiser or coaches will be provided depending on the route and number of safari tour /excursion participants. The company reserves the right to employ the services of sub-contractors.

English, Italian, German, Spanish, French-speaking drivers/guides are provided.

Safari Accommodation

Based on the number of persons sharing in a single, double or triple room or tent: where possible rooms with private hot shower and toilet inside will be provided. Single rooms are provided at an additional cost but cannot be guaranteed. Hotel /lodges are named as an indication of category and rooms may be reserved at similar standard hotels/lodges / tented camps

Alteration To Tours

The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate.
It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.
Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.

Liability

  • The company and its agents act only as agents of the tours, transport, etc., and shall not be liable for injury, delays, loss, or damage in/of any manner.
  • The company liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country.
  • All claims are subject to the jurisdiction of the courts of the country in which the actions arise.
  • The company reserves the right to employ subcontractors for all or part of the services.
  • The company shall not be held responsible for any loss or damages to luggage.

Booking Security

Duma Safaris is a property of Cheetah Revolution Safaris which is a proud member of the Tour Operators Society of Kenya (TOSK). All bookings are 100% secure and safe. 

Accuracy Of Materials

The materials appearing on Duma Safaris website could include technical, typographical, or photographic errors. Duma Safaris does not warrant that any of the materials on its website are accurate, complete, or current. Duma Safaris may make changes to the materials contained on its website at any time without notice. However, Duma Safaris does not make any commitment to update the materials. In this case, if you find any errors, please don’t hesitate to reach our admin through our contact form

Marketing And Use Of Photographic Materials

Duma safaris reserves the right to use any photographs and videos taken during tours for marketing or any other advertising material. The client hereby gives consent to use such photographs and authorizes the company to retain the copyright for these photographs and such material.

Personal Data Usage

By contacting us either via email, equity form, contact page, or by WhatsApp or any other means, You grant us permission to send you our marketing materials including our monthly newsletter, and any other form of communication from Duma Safaris to You.

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5 Days Kenya Safari 2022

Traverse the plains of Masai Mara for 4 Nights and later explore Lake Nakuru. Witness big cats and other wildlife species, enjoy sundowners and bush dinners in the wild world of Africa. Spend in the most exclusive camps in Masai Mara, enjoy close wildlife encounters and amazing nature immersion. Start planning today.

From USD 1650

per person sharing

5 Days Kenya Safari 2022

Traverse the plains of Masai Mara for 4 Nights and later explore Lake Nakuru. Witness big cats and other wildlife species, enjoy sundowners and bush dinners in the wild world of Africa.

From USD 1650

per person sharing

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